Support
With ten years of experience meeting our clientele’s needs, Recovery Aftercare is happy to provide excellent customer support through a variety of services.
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CREATE AN ACCOUNT
In order to create an account with Recovery Aftercare, click on the “Account” icon at the upper right corner of the page. From there, click “Create your account”. Fill out the fields and create a secure password, then click the register button.
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ACCOUNT LOGIN
In order to log in to your account, click on the “Account” icon at the upper right corner of the page. Type in your email and password in the indicated fields and click “Sign In”.
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ORDER STATUS
Check your order status by logging into your account. If you do not have an account, we will send you an email containing information about your order status. For additional information regarding the status of your order, please contact us at support@recoveryaftercare.com.
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LEAVE A REVIEW
We are determined to ensure our customers are happy with the products they receive. To leave a product review, click the product you have purchased and select the “Reviews” tab located below the product description. Select “Write a review”, then type your review, name, and email address in the indicated fields. After you have filled out all the required information, click the “Submit Review” button.
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TECHNICAL ISSUES
If you are experiencing any technical difficulties, please let us know so that we may assist you. You can tell us about the problem you are experiencing by emailing us at support@recoveryaftercare.com. We will get back to you as soon as we can.
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PRIVACY POLICY
Recovery Aftercare respects and prioritizes the privacy and protection of your personal information. We work to ensure any personal information you provide us is protected (e.g. email addresses, phone numbers, or business information if applicable). Read our entire Privacy Policy to understand how we’re protecting your personal information.
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SECURE SHOPPING
The security of your personal information is very important to us. We never sell or rent your personal information to any third parties under any circumstances. We value your trust, and will work to protect the security and privacy of any personal information you provide us. We will only use your personal information as we have described in our Secure Shopping Policy
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CONDITIONS OF USE
Recovery Aftercare provides website features, products and services to you when you visit or shop at www.recoveryaftercare.com. Recovery Aftercare provides these products and services subject to the following Conditions of Use.
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PAYMENT METHODS AND INFORMATION
In order to purchase an item, click the “Add to Cart” button found on any product listing. When you are ready to check out your item(s), select the shopping cart icon found at the top of the Recovery Aftercare web page for a list of products you have selected. If you have a coupon, click on the “Coupon” icon, type the coupon code into the indicated field and click the “Save” button. If you wish to remove an item from your cart, click the small trashcan found beside each product.
When you are ready to check out, click “View Shopping Cart”, and then check the box to agree with the terms and conditions. Click the “Check Out” button and type the required information into the indicated fields. Please note that we accept all major credit cards, PayPal and wire transfers. After you have filled out all the necessary shipping and payment information, click the “Proceed to Order” button and complete your purchase(s).
